Privacy Policy for The Workplace Wellbeing Consultancy
Effective Date: [Insert Date]
At The Workplace Wellbeing Consultancy, your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our services or visiting our website, you agree to the terms of this Privacy Policy.
Who We Are
The Workplace Wellbeing Consultancy provides coaching, consultancy, workplace wellbeing and related professional services.
Data Controller:
The Workplace Wellbeing Consultancy
Email: [Insert Email Address]
Website: [Insert Website Address]
As a remote service-based business, we do not publish a business address.
The Information We Collect
We may collect and process the following personal information:
- Name and contact details
- Email address and telephone number
- Billing and payment information
- Information shared during coaching or consultancy sessions
- Health or wellbeing information where relevant and voluntarily disclosed
- Business or employment-related information
- Website usage information through cookies and analytics
- Correspondence via email, contact forms or social media
How We Use Your Information
We use your information to:
- Provide coaching and consultancy services
- Respond to enquiries and communicate with you
- Arrange appointments and manage bookings
- Maintain confidential client records
- Process payments and invoices
- Improve our services and website
- Meet legal, ethical and professional obligations
- Send occasional service updates or relevant information where consent has been given
Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases for processing personal information:
- Performance of a contract
- Legitimate interests
- Legal obligations
- Consent, where required
- Provision of health or wellbeing-related support where applicable
You may withdraw consent at any time where consent is the lawful basis used.
Confidentiality
Coaching and consultancy sessions are treated confidentially. Information shared during sessions will not be disclosed to third parties except:
- Where required by law
- Where there is a serious risk of harm to yourself or others
- Where there are safeguarding concerns
- Where disclosure is required by a professional or regulatory body
Where appropriate, these limits to confidentiality will be discussed with you.
How We Store Your Information
We take reasonable steps to protect your personal information and store it securely using password-protected systems and secure digital storage.
We retain information only for as long as necessary for legal, professional and business purposes.
Sharing Your Information
We do not sell your personal information.
We may share limited information with trusted third-party providers where necessary for business operations, such as:
- Payment processors
- Accountants or legal advisors
- Secure online booking or video platforms
- IT and website service providers
All third parties are expected to handle your information securely and lawfully.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Restrict or object to processing
- Withdraw consent where applicable
- Request transfer of your data
- Lodge a complaint with the Information Commissioner’s Office (ICO)
For more information, visit the Information Commissioner’s Office.
Cookies and Website Data
Our website may use cookies and analytics tools to improve user experience and understand website usage.
You can manage cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact:
The Workplace Wellbeing Consultancy
Email: [Insert Email Address]
Website: [Insert Website Address]